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Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

All aromas featured in ThePopperShop are strictly room aromas and room odorisers only and are not intended for direct inhalation. The word 'poppers' is a slang term used for the type of aromas we sell. The use of this word in no way implies that our aromas are for direct inhalation. We strongly advise against directly inhaling the contents of any of our aromas. Manufacture instructions: Remove cap, allow to stand out of reach of children, aromas will develop.

If you use this website or make any purchases from ThePopperShop you must accept the terms and conditions and agree to the above statement.

You are responsible for ensuring that our products are legal in the area/country you're ordering from and having our products delivered to, we'll not be held responsible if you break any laws by ordering from ThePopperShop.

By placing an order with ThePopperShop you undertake to ensure that by placing an order you're doing so lawfully in your own country and undertake to not do anything illegal in your country. If you're unsure of the legality of your actions or our products in your country, you must first check with your country's customs department or your legal representative. By placing an order with us you must agree to these terms and conditions and indemnify us from your actions and all financial consequences

You must check with your countries laws and ensure you're legally allowed to purchase our products before using our store.

Once a package is in the postal system, ThePopperShop will not be responsible for lost or damaged items. We keep proof of postage for all dispatches and all products are checked thoroughly before being sent out. Once posted please contact the mail provider directly should a package go missing.

You must be over 18 years old to make purchases from our store.

ThePopperShop does not condone using any of the products for illegal use.

ThePopperShop does not accept any responsibility for effects, actions or any admittance for anything due to purchasing from this website.


Website access
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Delivery
1.16

Order Placed   Order Dispatched
Before 3pm Monday - Friday (GMT)   Same Day
After 3pm Friday (GMT)   Monday

1.17

Bank Holiday Deliveries
Royal Mail 1st Class  -  There are no deliveries on Bank Holidays.
Special Delivery Next Day  -  Will be delivered on the Next Working Day and not the Bank Holiday.
Special Delivery Saturday  -  Will be delivered on the Saturday.

1.18

Bank Holiday Dispatches
Bank Holiday Mondays  -  All orders placed before 3pm (GMT) on the previous Friday will be dispatched the same day.
Bank Holiday Fridays  -  All orders placed before 3pm (GMT) the previous Thursday will be dispatched the same day.
Bank Holiday Weekends  -  All orders placed over a Bank Holiday Weekend will not be dispatched until the next working day.

1.19 All orders are sent out in discreet plain packaging.

1.20 Delivery to the Scottish Highlands, Channel Islands, and Northern Ireland may take longer than specified even when selecting the Special Delivery options.

1.21 Please note that we are currently only shipping to within Europe (Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City).

1.22 We will not be held liable for any order being dispatched to incorrect delivery addresses provided to us by you.


Return, Refund and Cancellation Policy
1.23 
You have the right to cancel your order given that you’ve notified us within 14 days from the date of receiving goods.  Once you’ve notified us, you have another 14 days to return the goods.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it.  Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Postage
You will be responsible for paying your own postage costs for returning your item(s).  Please note that postage costs are non-refundable.

Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

The Aroma Shop Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, Tel: 020 3633 4984.